Cybersecurity & Compliance Insights

The Role of Security Awareness Training in Compliance

Written by Ken Pomella | August 22, 2025

In an era where cyber threats are more sophisticated and regulations are more demanding, security awareness training has become a critical pillar of organizational compliance. For businesses aiming to meet standards like SOC 2, HIPAA, GDPR, CMMC, and ISO 27001, educating employees isn’t optional—it’s essential.

Without a well-informed workforce, even the most advanced security tools and policies can fall short. In this blog, we’ll explore why security awareness training is vital for maintaining compliance, preventing breaches, and fostering a culture of accountability in 2025 and beyond.

Why Security Awareness Training Matters

Human error remains the leading cause of cybersecurity incidents. From clicking on phishing links to mishandling sensitive data, employees often unintentionally create security and compliance risks. Security awareness training equips your team to recognize and avoid these risks before they escalate.

Key Benefits:

  • Reduces the likelihood of data breaches
  • Ensures employee behavior aligns with regulatory standards
  • Demonstrates due diligence during audits
  • Builds a security-first culture across all departments

Whether you’re in healthcare, finance, government contracting, or tech, training employees on cyber hygiene, data privacy, and policy adherence is now a compliance expectation—not a bonus.

How Security Awareness Supports Regulatory Compliance

Let’s break down how training aligns with common compliance frameworks:

SOC 2

SOC 2 requires organizations to demonstrate that they’ve implemented controls to ensure system security and integrity. Training employees on access controls, password management, and secure communication helps satisfy these controls under the Security and Confidentiality Trust Services Criteria.

HIPAA

Healthcare organizations must train staff on protected health information (PHI), access restrictions, and breach reporting. Security awareness training is a required safeguard under HIPAA's Administrative Requirements and plays a direct role in risk mitigation and policy enforcement.

GDPR

GDPR requires data controllers and processors to implement technical and organizational measures to protect personal data. Training ensures employees understand how to handle personal identifiable information (PII) lawfully and avoid violations like unauthorized sharing or storage.

CMMC 2.0 / NIST 800-171

For federal contractors, the Cybersecurity Maturity Model Certification (CMMC) mandates documented and demonstrable training on security awareness and insider threat prevention. Regular training supports several NIST 800-171 controls, especially under Awareness and Training (AT) and Personnel Security (PS).

ISO 27001

Clause 7.2 of ISO 27001 requires organizations to ensure that employees are competent and aware of their responsibilities under the information security management system (ISMS). Training directly supports continuous improvement and risk reduction objectives.

What Should Be Covered in Security Awareness Training?

To support compliance and reduce risk, your security awareness training program should include:

1. Phishing and Social Engineering

Teach employees to identify suspicious emails, texts, and voice messages. Include real-world simulations and explain how attackers exploit human behavior.

2. Password and Access Management

Train on best practices like strong passwords, password managers, and multi-factor authentication (MFA). Reinforce the principle of least privilege.

3. Data Handling and Classification

Employees must know how to handle different types of data (e.g., public, internal, confidential, regulated) and follow policies for storage, sharing, and disposal.

4. Device and Endpoint Security

Educate users on securing personal and company devices, especially in remote work environments. Cover topics like software updates, VPN use, and encryption.

5. Incident Reporting

Make sure employees know how to report suspicious activity or potential breaches quickly, and understand the organization's escalation process.

6. Regulatory-Specific Topics

Customize training based on your industry’s regulatory requirements. For example:

  • HIPAA: PHI and patient confidentiality
  • PCI DSS: Secure payment processing
  • CMMC: Controlled unclassified information (CUI) handling

Best Practices for Security Awareness Training

To ensure training is effective and supports compliance goals, follow these best practices:

Make It Continuous, Not One-and-Done

Cyber threats evolve constantly. Deliver training on a recurring basis—quarterly or monthly—not just during onboarding or once a year.

Use Engaging, Real-World Scenarios

Simulated phishing attacks and case studies make lessons stick. The more relevant the examples, the more likely employees are to retain what they learn.

Track Participation and Performance

Use a learning management system (LMS) or compliance platform to document who completed training, when, and how they performed. This record-keeping is essential for audit readiness.

Tailor Content by Role and Risk Level

Executives, developers, HR teams, and IT staff face different risks. Customize training to reflect the responsibilities and risk exposure of each role.

Reinforce Through Internal Communication

Share security tips via email, Slack, intranet posts, or posters. Keeping security top-of-mind helps reinforce habits and culture over time.

Auditors and Regulators Expect It

Whether you're preparing for a SOC 2 audit, HIPAA risk assessment, or CMMC certification, one of the first things auditors look for is evidence of security training. This includes:

  • A formal training policy
  • A documented curriculum
  • Completion logs with timestamps
  • Role-based training content

Being able to demonstrate this level of detail makes audits smoother and showcases your commitment to compliance and risk management.

Auditors and Regulators Expect It

Security awareness training is no longer optional—it’s a foundational control in any modern compliance and cybersecurity program. In 2025, regulators expect businesses to not only implement security tools, but also empower their people to act as the first line of defense.

By investing in a consistent, role-based training program, your organization can reduce human error, protect sensitive data, and confidently meet the expectations of frameworks like SOC 2, HIPAA, GDPR, CMMC, and ISO 27001.

A well-trained team isn’t just a compliance requirement—it’s one of your greatest cybersecurity assets.